Payment Policy

1. We accept several secure payment methods to make checkout simple and convenient. Currently, available payment methods may include Visa, Mastercard, American Express, PayPal, Discover, Apple Pay, Maestro, and Google Pay. The payment methods shown at checkout are the payment options currently available for your order and location.

2. All transactions on this website are processed in EUR (€). If your bank account or payment method uses a different currency, your card issuer, bank, or payment provider may apply currency conversion based on its own exchange rate and policies. Any related conversion charges or international transaction fees are determined by your payment provider.

3. We take payment security seriously. To help protect your payment information, our website uses secure transmission technology such as SSL/TLS encryption during checkout and other appropriate technical and organizational safeguards. Payments are processed through secure third-party payment service providers, and we do not store sensitive full payment card details such as the full card number or CVV code on our servers.

4. For your protection, payments may be subject to verification, authorization, fraud screening, or additional authentication measures before being approved. In some cases, your payment may be declined, delayed, or marked as unsuccessful due to incorrect billing details, insufficient funds, issuer restrictions, suspected fraud, network issues, or failure to complete any required verification step. If your payment fails, please check your payment details carefully or contact your card issuer or payment provider for assistance.

5. If you believe a payment was charged incorrectly or there is a payment-related dispute, please contact our customer support team as soon as possible with your order number, payment date, transaction details, and a brief explanation of the issue. We will review the matter and, where appropriate, work with the relevant payment provider to help resolve the issue. Unauthorized chargebacks, fraudulent claims, or abusive disputes may affect future orders placed through our website.

6.Where a refund is approved, it will be returned to the original payment method used for the purchase. Refunds are typically processed within 7 business days after approval, although the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider. Shipping charges, currency conversion fees, bank charges, or other third-party processing fees may not be refundable unless required by law or otherwise stated in our Return & Refund Policy.